Return Policy

Return & Refund Policy

Last Updated: Oct 1, 2024

All Sales Are Final

At Magna Eco, Inc. (“we,” “us,” or “our”), we strive to provide high-quality products and excellent customer service. Please note that all sales are final. Once a purchase is made, we do not offer returns, refunds, or exchanges under any circumstances.

Damaged or Defective Products

While we have a strict no-return policy, we are committed to ensuring that you receive your order in excellent condition. In the unlikely event that you receive a damaged or defective product, please follow the steps below:

Contact Us Promptly: Notify us within 1 days of receiving the product.

Provide Documentation: Send us a detailed description of the issue along with photographic evidence of the damage or defect.

Assessment: We will review your submission and, at our discretion, determine the appropriate course of action.

Please Note: Reporting a damaged or defective product does not guarantee a refund or replacement. Each case will be evaluated individually.

Order Cancellations

Before Shipment: If you wish to cancel your order, please contact us immediately. Cancellation requests are only honored if the order has not yet been processed or shipped.

After Shipment: Once the order has been shipped, cancellations are not possible.

Shipping and Delivery

Shipping Errors: We are not responsible for delays, losses, or shipping errors due to incorrect information provided at checkout.

Carrier Responsibility: Any damage or loss incurred during shipping is the responsibility of the shipping carrier. We recommend purchasing shipping insurance at checkout if available.

Contact Information

If you have any questions or concerns regarding this policy, please contact us at:

Magna Eco, Inc.
54 W 85th
New York, NY, 10024
Email: info@magna.eco
Phone: 646 963 4853

Disclaimer: This Return & Refund Policy is provided for informational purposes only and does not constitute legal advice. Laws and regulations regarding consumer rights and return policies vary by jurisdiction. We strongly recommend consulting with a qualified attorney to ensure that your policy complies with all applicable laws and regulations.